Frequently Asked Questions (FAQ's)

Q - Is it possible to prevent 100% of all duplicates?
A - No. De-duplication challenges such as address and phone changes, short versions of names, company divisions, and typos prevent matching of all duplicates.

Q - Does Declone match Leads, Contacts and Accounts?
A - Yes, all Declone applications can be configured to match these.

Q - How does Declone find matches?
A - Declone matches duplicates based on company, first and last name, mailing address, phone number, website domain and email address. Custom pattern matching techniques based on specific business rules are available.

Q - How accurate is Declone?
A - At least 95% of duplicates are prevented. Advanced techniques ensure virtually no records are falsely marked as duplicates. Depending upon the nature of the incoming data and the validity of the existing database, 99% accuracy can be achieved.

Q - Can Declone deduplicate mass lists?
A - Yes. Declone Mass List is available.

Q - Can Declone remove duplicates already in Salesforce?
A - Yes. Declone Data Cleansing is available.

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